Privacy & Confidentiality Policy

Mirjam van der Vliet – Coaching

This policy outlines how personal information is handled, how confidentiality is maintained, and what the responsibilities are for both client and practitioner in a professional coaching and counseling setting.

🔒 1. Confidentiality & Trust

As your coach and counselor, I hold everything you share with deep respect and confidentiality.

All personal details, session content, and information shared — whether written or spoken — are treated with full discretion and care. I will not share your information with anyone, unless:

• You give explicit written consent to share something
• There is a risk of serious harm to yourself or others
• Disclosure is required by law (e.g. abuse, criminal activity, court order)

🧠 2. Client Responsibility & Consent

By engaging in coaching or counseling services, you understand and agree that:

• These services are not a substitute for professional mental health care, medical advice, or therapy.
• You are fully responsible for your own mental, emotional, and physical well-being during and after sessions.
• You voluntarily choose to participate and can end the process at any time.

Coaching is forward-focused and growth-oriented.
Counseling provides space for emotional support and reflection.
Neither service offers medical treatment, diagnosis, or crisis intervention.

If you are in a crisis or experiencing severe psychological distress, please seek help from a licensed mental health professional or emergency service.

📁 3. Data Protection & Storage

Your data is securely stored and handled in line with GDPR (EU) standards:

• Client information (e.g. session notes, contact info) is stored securely and accessed only by me
• Notes are brief and used only for professional reference
• Data is retained for up to 5 years, unless you request earlier deletion

You have the right to access, correct, or request deletion of your data at any time.

🤝 4. Respectful Relationship

We commit to working together in an environment of:

• Mutual respect and emotional safety
• Honest and open communication
• Cultural sensitivity and non-discrimination

I reserve the right to discontinue our work together if boundaries are not respected or if the coaching/counseling relationship is no longer appropriate or effective.

💳 5. Payments & Cancellations

• Sessions may be offered on a donation or pay-what-you-can basis (as clearly stated)
• All payments are made voluntarily unless otherwise agreed
• If you need to cancel or reschedule, please do so at least 24 hours in advance
• Missed sessions without notice may not be rescheduled

📩 6. Contact Outside Sessions

You may contact me by email for practical matters such as scheduling or questions. I do not provide ongoing emotional support via text or email between sessions. If you are in need of immediate help, please reach out to a local emergency service or mental health provider.

📌 7. Consent to Work Together

By booking a session, you acknowledge that you have read and understood this policy, and agree to these terms. This protects both your privacy as a client and my integrity as a practitioner.

If you have any questions, I invite you to reach out before we begin.